We are heating and cooling Professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We, and they, are certified by the following industry organizations:
Bonded & Insured
Licensing: Number Coming Soon
Carrier Factory Authorized Dealer
Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need -- from tailoring your ideal comfort system to installation, service and beyond.
Look for the Carrier Factory Authorized Dealer seal of approval -- it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.
Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny -- not only for their technical expertise, but also for their business practices and customer service quality -- earn the Carrier Factory Authorized Dealers distinction.
Better Business Bureau (BBB)
The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.
Metropolis Chamber of Commerce
The Metropolis Area Chamber of Commerce is a voluntary organization working to improve and expand the local business environment and build a better community. Professional men and women have joined together for the purpose of promoting the civic, commercial, economic, and industrial progress of Metropolis and Massac County.
Russell Heating & Air, LLC and Russell Electric Contracting, LLC is certified by the Environmental Protection Agency.